Quotes by Bob Nelson

• You get what you reward. Be clear about what you want to get and systematically reward it.
• An employee's motivation is a direct result of the sum of interactions with his or her manager.
• An open-door policy doesn't do much for a closed mind.
• Communicate, communicate, and then communicate some more.
• It is always easier - and usually far more effective - to focus on changing your behavior than on changing the behavior of others.
• Just the act of listening means more than you can imagine to most employees.
• People may take a job for more money, but they often leave it for more recognition.
• Take time to appreciate employees and they will reciprocate in a thousand ways.
• Take your work seriously and yourself lightly.
• You get the best effort from others not by lighting a fire beneath them, but by building a fire within.
• You can't command people to do their best; they can only command that of themselves.