Quotes by Tom Peters

• If you're not confused, you're not paying attention.
• All business success rests on something labeled a sale, which at least momentarily weds company and customer.
• Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.
• Celebrate what you want to see more of.
• Communication is everyone's panacea for everything.
• Design is so critical it should be on the agenda of every meeting in every single department.
• Excellent firms don't believe in excellence - only in constant improvement and constant change.
• If your company has a clean-desk policy, the company is nuts and you're nuts to stay there.
• Leaders don't create followers, they create more leaders.
• South Africa has all the tools to compete in the new global village - an eager workforce, ready to take on any challenge.
• Test fast, fail fast, adjust fast.
• The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
• We found that the most exciting environments, that treated people very well, are also tough as nails. There is no bureaucratic mumbo-jumbo... excellent companies provide two things simultaneously: tough environments and very supportive environments.
• Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
• Give a lot, expect a lot, and if you don't get it, prune.
• If a window of opportunity appears, don't pull down the shade.
• Success is a ladder you cannot climb with your hands in your pockets.
• Success is like Wi-Fi—it's all around you, but first, you have to find the right connection.
• Success is not just about what you accomplish in your life, it’s about what you inspire others to do.
• Success isn't just about what you accomplish, but about who you become along the way.
• Success is often the result of taking a misstep in the right direction!
• Success is just failure that beat the traffic.
• Success is not just about climbing the ladder; it's also knowing when to help others get theirs.
• Success is like aGPS - you still need to steer!
• Success is an elevator; you have to use the stairs one step at a time.