Meaning: The quote, "The choice of personnel, perhaps the most important choice (because 'people are policy'), never proceeds according to plan, but there have been some successful transitions that upheld high standards," by Richard Allen, highlights the critical role that personnel selection plays in shaping the policies and outcomes of any organization or institution. Richard Allen, a prominent public servant, emphasizes the significance of the individuals who are chosen to lead and execute decisions, suggesting that their actions and attitudes ultimately determine the direction and effectiveness of the policies they enact. This quote also implies that while the process of personnel selection may not always unfold as intended, there have been instances where successful transitions have maintained and even elevated high standards within an organization.

The phrase "people are policy" encapsulates the idea that the individuals in positions of power and influence within an organization are the ones who ultimately shape its policies and practices. This concept underscores the immense impact that personnel decisions can have on the overall functioning and success of an institution. Whether in the public or private sector, the individuals entrusted with key roles and responsibilities significantly influence the direction and execution of policies, making the choice of personnel a pivotal factor in organizational effectiveness.

When Richard Allen mentions that the choice of personnel "never proceeds according to plan," he acknowledges the inherent unpredictability and complexity involved in selecting the right individuals for important positions. This observation reflects the challenges and uncertainties that often accompany the process of identifying and appointing qualified personnel. Factors such as competing interests, unforeseen circumstances, and evolving organizational needs can all contribute to deviations from initial plans for personnel selection.

Despite the inherent difficulties in personnel selection, Allen also highlights that there have been instances of successful transitions that upheld high standards. This acknowledgment serves as a reminder that despite the unpredictable nature of personnel choices, there have been cases where individuals have been appointed to key positions and have effectively maintained or even elevated the standards of the organization. These successful transitions demonstrate that, while not without challenges, it is possible to select personnel who align with the values and goals of an organization, thereby contributing to its overall success and effectiveness.

In the context of public service, where Richard Allen's expertise lies, the quote holds particular relevance. Public servants, whether elected officials, government administrators, or civil servants, play a crucial role in shaping and implementing policies that directly impact the lives of citizens. As such, the selection of personnel within public service organizations is of paramount importance, as the decisions and actions of these individuals can have far-reaching implications for the well-being of society.

In conclusion, Richard Allen's quote encapsulates the profound influence of personnel choices on the policies and outcomes of organizations. It serves as a reminder of the critical role that individuals play in shaping the direction and effectiveness of institutions, and the importance of striving for successful transitions that uphold high standards. This insight is particularly relevant in the context of public service, where the decisions and actions of personnel can have significant societal impact. Ultimately, the quote underscores the enduring significance of personnel selection in shaping the trajectory of organizations and institutions.