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Never underestimate the power of a kind word or a small act of kindness. It has the ability to change someone's day, or even their life. - Shannon Jackson Never underestimate the power of a kind word or a small act of kindness. It has the ability to change someone's day, or even their life. - Shannon Jackson Never underestimate the power of a kind word or a small act of kindness. It has the ability to change someone's day, or even their life. - Shannon Jackson