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Emotional intelligence is the art of balancing heart and mind; it's not just knowing emotions, but wielding them like chess pieces in the game of genuine connection. - Layla Hackett Emotional intelligence is the art of balancing heart and mind; it's not just knowing emotions, but wielding them like chess pieces in the game of genuine connection. - Layla Hackett Emotional intelligence is the art of balancing heart and mind; it's not just knowing emotions, but wielding them like chess pieces in the game of genuine connection. - Layla Hackett