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Software can offer efficiency, but true compassion requires uncomfortable connections; the fifth characteristic that no algorithm damns to an empty overlap. - Terence Alder Software can offer efficiency, but true compassion requires uncomfortable connections; the fifth characteristic that no algorithm damns to an empty overlap. - Terence Alder Software can offer efficiency, but true compassion requires uncomfortable connections; the fifth characteristic that no algorithm damns to an empty overlap. - Terence Alder