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Embracing silence in decision-making is like standing in a rare step of a classic piano pause--inaction transforms tormented noise into illuminating wisdom. - Diana Moss Embracing silence in decision-making is like standing in a rare step of a classic piano pause--inaction transforms tormented noise into illuminating wisdom. - Diana Moss Embracing silence in decision-making is like standing in a rare step of a classic piano pause--inaction transforms tormented noise into illuminating wisdom. - Diana Moss