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Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
Author:
Zig Ziglar
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You know over 20 years I played for a number of managers and dozens of coaches. I don't know any of them that I didn't learn something from to help make me a better player.
Author:
Robin Yount
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We did not get any money from the early records. It was all taken by crooked managers. It is just a gangster's paradise.
Author:
Robert Wyatt
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All managers are losers, they are the most expendable pieces of furniture on the face of the Earth.
Author:
Ted Williams
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We bring together the best ideas - turning the meetings of our top managers into intellectual orgies.
Author:
Jack Welch
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It is up to us as lawmakers to provide the resources and streamlined processes that will enable our federal forest managers to become the best possible steward of our lands.
Author:
Greg Walden
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The final ballots represent players, managers, executives and builders who are top-tier candidates and worthy of review for consideration for election to the Hall of Fame.
Author:
Fay Vincent
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Most managers were trained to be the thing they most despise - bureaucrats.
Author:
Alvin Toffler
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I was often misquoted. I was supportive of my managers, even though they all may not think so.
Author:
George Steinbrenner
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Cameron was able to get an inside look at professional football from the standpoint of athletes and agents and general managers that few people have ever seen.
Author:
Leigh Steinberg
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People aren't going to talk about it except me and that is communication and the visits I have personally had in our meetings with our store managers saying if you do these things you will be terminated, period.
Author:
Lee Scott
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The problem was the journalists who also did not understand much of my music, but they wrote about it. I think you fell into the usual trap laid out by parts of the press and other writers: that the poor musician has always to fight the evil companies and managers.
Author:
Klaus Schulze
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Oh, the relationship with actors and managers and agents and things is a terrible problem sometimes.
Author:
John Schlesinger
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Some news managers have been slow to grasp that good television news is always substance over form.
Author:
Jessica Savitch
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We also have to make sure our children know the history of women. Tell them the rotten truth: It wasn't always possible for women to become doctors or managers or insurance people. Let them be armed with a true picture of the way we want it to be.
Author:
Anne Roiphe
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I know a lot of people on the field - players, coaches, managers - are glad that I'm gone.
Author:
Frank Robinson
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Managers don't have as much leverage as they used to have. We can't really be the boss.
Author:
Frank Robinson
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I make decisions based on my work, not based on meetings with my business managers, who I don't like to meet.
Author:
Chris Robinson
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Good managers have a bias for action.
Author:
Thomas Peters
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The staff, stage managers, ushers all behaved as if they respected the actors.
Author:
Estelle Parsons
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We don't have as many managers as we should, but we would rather have too few than too many.
Author:
Larry Page
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I've never wanted to play bank managers and real people particularly.
Author:
Richard O'Brien
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Of the 25 songs we've recorded there were 24 that we wanted to have on an album. That wouldn't have worked. So when one of our wise managers suggested the idea of considering two different album, it cleared the way for us.
Author:
Ed O'Brien
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Many of the railroad evils were inherent in the situation; they were explained by the fact that both managers and public were dealing with a new agency whose laws they did not completely understand.
Author:
John Moody
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Why are baseball managers the only coaches who dress up like the players?
Author:
Jay Mohr
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Millions have been taken from me. If you are not on top of it and you make a lot of money, and you trust business managers, then, yes, money will be taken from you.
Author:
Stephanie Mills
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There are no managers like there used to be managers.
Author:
Richard Manuel
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Actors were exploited no less by the capitalist managers than they were by the state.
Author:
Bela Lugosi
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The owners and managers were too stupid to realize we had brains.
Author:
Ted Lindsay
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Most of the managers are lifetime .220 hitters. For years pitchers have been getting these managers out 75% of the time and that's why they don't like us.
Author:
Bill Lee
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These managers all know their onions and cut their cloth accordingly.
Author:
Mark Lawrenson
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We made some mistakes. We had some managers we didn't like and had to get rid of, and that cost some money. Stuff like that. But overall, we did really well.
Author:
Robby Krieger
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I love the ability to work with very good managers, and to provide the right incentives for them, and truly become a partner with that management, and make that management take a long view.
Author:
Henry Kravis
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I always like to refer managers in corporate America as the renters of the corporate assets, not the owners.
Author:
Henry Kravis
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The most cowardly thing in the world is blaming mistakes upon the umpires. Too many managers strut around on the field trying to manage the umpires instead of their teams.
Author:
Bill Klem
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We must have the time to create strict rules so that property is not sold by Communist managers for a low price. They often get payments under the table to sell to the first bidder. This does not build public support for a market economy.
Author:
Vaclav Klaus
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Today, a skilled manager makes more than the owner. And owners fight each other to get the skilled managers.
Author:
Mikhail Khodorkovsky
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Managers tend to treat organizations as if they are infinitely plastic. They hire and fire, merge, downsize, terminate programs, add capacities. But there are limits to the shifts that organizations can absorb.
Author:
Kevin Kelly
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We tend to think of the mind of an organization residing in the CEO and the organization's top managers, perhaps with the help of outside consultants that they call in. But that is not really how an organization thinks.
Author:
Kevin Kelly
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We do not use managers, we are the representatives of our athletes, and that is why I am deeply involved in athletics, I follow our athletes careers from start to finish, 100% all the way.
Author:
Alberto Juantorena
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My style is to keep folks in place who are good managers and want to win.
Author:
Tom Hicks
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The Macintosh having shipped, his next agenda was to turn the rest of Apple into the Mac group. He had perceived the rest of Apple wasn't as creative or motivated as the Mac team, and what you need to take over the company are managers, not innovators or technical people.
Author:
Andy Hertzfeld
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Always be nice to bankers. Always be nice to pension fund managers. Always be nice to the media. In that order.
Author:
John Gotti
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English football has just had a transfer window imposed for the first time, so it will be interesting to see how managers cope with the squads they have until it re-opens.
Author:
David Ginola
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Our managers hadn't had that kind of success - the record company hadn't, we hadn't - and the feeling was that the next record had to be even bigger, and if it wasn't it would be some kind of failure.
Author:
Roland Gift
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Managers in all too many American companies do not achieve the desired results because nobody makes them do it.
Author:
Harold Geneen
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I sometimes think I've needed a bit of an arm around me in my career - which I've not always got from certain managers and coaches who didn't understand me.
Author:
Robbie Fowler
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It's difficult working with very rich actors, because inevitably they become a little spoilt, and the managers and agents tend to control things more than is healthy.
Author:
Mike Figgis
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During the final two weeks of training, our students work simulated game situations in which our staff members role-play as players, managers, and coaches. They are given immediate feedback following each camp game.
Author:
Jim Evans
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Professional managers, coaches, and players have a right to question an umpire's decision if they do it in a professional manner. When they become personal, profane, or violent, they have crossed the line and must be dealt with accordingly.
Author:
Jim Evans
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Mathematicians are like managers - they want improvement without change.
Author:
Edsger Dijkstra
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He's one of those managers you'd give your left leg to play for.
Author:
Colin Cooper
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Mutual fund managers are trapped in this rather deadly vicious circle: the more successful they are, the more money flows into their mutual fund. Then, it is more difficult for them to beat the market averages or even to match their own past performance.
Author:
Ron Chernow
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What I find very interesting about the mutual funds managers is that here are people who are the new masters of the universe. They're managing billions, yet they're subject to this quiet daily tyranny of numbers.
Author:
Ron Chernow
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Is puppy love the reason so many Americans are blind to the incompetence and waste of Republicans - who at a minimum are supposed to be good money managers - running Iraq reconstruction?
Author:
Margaret Carlson
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But we didn't have the financial structure, like the right attorneys, the right managers, the right accountants, and we were going against the grain of what black entertainers is supposed to do.
Author:
Solomon Burke
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In some cases, managers and employees have secured pensions beyond their original base salary. It is wrong, the people doing it know it's wrong, and we have to put an end to it.
Author:
Jerry Brown
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I lost agents and managers because I turned down big movies that were smutty.
Author:
Morgan Brittany
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Leaders are people who do the right thing; managers are people who do things right.
Author:
Warren Bennis
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Some studies show that women can be better money managers than men because they tend to be more conservative and do their homework. Men tend to take more risks without the research.
Author:
Maria Bartiromo
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If the Earth could be made to rotate twice as fast, managers would get twice as much done. If the Earth could be made to rotate twenty times as fast, everyone else would get twice as much done since all the managers would fly off.
Author:
Norman Augustine
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Actors are trusting souls, and we must go by gut-level instinct, even after our agents and business managers weigh all the odds.
Author:
Anne Archer
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I came back to do a live concert. Nobody had done that before and I know my managers were worried.
Author:
Namie Amuro
